Thursday, February 25, 2010

In search of good stories about using HRM data to drive action

I am in search of wisdom and stories from the people in our network. In a few weeks I am teaching a workshop on data coaching. The program focuses on helping people in the fields of HR, OD, communications and other related areas learn how to coach managers specifically to use HRM data to take action.

Given that we have inundated managers with HR data (in many cases) and that we are learning from neurological research that people do not remember or take action on statistics but with stories, our goal is to merge the art (stories) and science (data) of HRM to drive improvement in organizations.

That means stories are important in this workshop. Thus, I wanted to collect stories from others that reflect examples of managers using HRM data to take action. If you have anything to share, please do let me know.

Thank you,


If you'd like to learn more about data coaching, a recent webinar provides information about the topic and a case study from Telefonica O2. See


abd-ur-raheem said...

you told that your goal is to merge the stories and science data of HRM to drive improvement in organizations. But is it more helpful if you use employee surveys to acheive the goal?

Theresa M. Welbourne said...

Surveys can be useful .. CAN
BE are the operant words. My experience is that many surveys divert attention to the wrong actions. Or people get lost in too much data. I'm in the process of finishing a book titled "Making metrics matter: Transforming surveys into leadership tools" - I say that just because the answer is long enough for a book, so it's hard to get into the detail in a comment. Thanks for your note.