Check out John Boudreau's response; you will find it in the response section for the original post. Out-take: "The paradigm extension is that at some point the dishes are clean enough. We don't have to get them perfectly sterilized. In the same way, it would be a mistake to think that we need to create perfect HR services before we extend our focus to tracking the quality of talent decisions, wherever they are made."
Thursday, May 15, 2008
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